State Farm® Insurance Agent Jim Little

"Tom F. at Jim Little is the best. Always helpful and knowledgeable with questions and super friendly!"

"Katie from the Media, PA State Farm office has the knowledge and the patience of a saint!! Very professional and kind and didn’t rush me when we had some limitations physically in our household. What great customer service is all I can say!!! Glad I found them especially Katie!!!"

"Kevin has been absolutely wonderful in helping me through a bunch of questions whether it be adding one of my children to.our policy, adding my sons car to our policy, or figuring out our rate changes. Kevin is always pleasant, kind, and helpful. He answers all of my questions in a way that someone who isn't in the insurance world can understand but not in a condescending way. He never makes me feel like a bother when I call."

"HORRIBLE CUSTOMER SERVICE!! My husband has been waiting for "roadside assistance" since 6am (now 12:30pm) - BY THE ROAD. He was told he had to "file a claim," which he did, AND IS STILL WAITING. JIM LITTLE is "in a meeting" and KEVIN is a surly ingrate with NO customer service sense! WHEN YOU ARE "FAILING," YOU DO NOT CRITICIZE THE PERSON PAYING YOUR SALARY. State Farm out-sources this service to their "partner" and then plead "NO CONTROL." Guess again! Insurance is a "service" industry. Don't provide what you advertise - DUH!"

"Unbelievable. Moving on. Horrible customer service and insurance coverage."

"Tom!!! You're the Best!!! Definitely referring everybody I know to you!!!"

"I worked with Katie to move multiple vehicles and my homeowner policy over to State Farm in Media. She made the process simple and painless. All the information was transparent and I received a huge discount from what I was currently paying. I shopped around with GEICO, Erie, Nationwide, Progressive and Allstate and no one came close to the prices and responsiveness that Katie provided. I will definitely be recommending her to everyone I know. A++++++++"

"I’ve had an outstanding experience with Jim Little at State Farm! From the moment I reached out, the team was incredibly responsive and helpful. Jim and his team take the time to understand my needs and offer tailored solutions that fit my budget perfectly. The customer service is top-notch; they always go the extra mile to ensure I’m satisfied. Claims are processed smoothly, and I always feel supported. I highly recommend Jim Little State Farm for anyone looking for reliable and friendly insurance services."

"Jim's staff is always so helpful and patient when I need their help, Kevin even stayed after hours to help me insure my new car! I highly recommend this agency if you are looking for an agent that will genuinely care about you as a customer."

"My experience working with the Jim Little Group has been excellent from start to finish! Katie walked me through every step to change my existing services over to State Farm. She is professional, kind and always available to answer any question I have concerning my policies. The office staff has also been providing excellent customer service any time that I have phoned there for assistance. I feel confident that I now have the proper coverage for all my policies, as Katie has excellent knowledge of assessing a customers needs when insuring any type of policy. She provided me several auto policies as well as home and umbrella policies."

"Tom was,wonderful and so caring after I reported my car accident. Best agents ever would recommend to Jim LIttles agency. Thanks for all your help!!!"

"Absolutely HORRIBLE customer service when I called to cancel my policy. It felt like I was talked down on because I was a female. My questions were laughed at and whatever man I talked to was super passive aggressive and condescending with information when canceling. I do NOT recommend."

"Kevin was really helpful explaining questions I had with my policy and was very prompt at calling me back. Thanks for all your help Kevin!"

"Working with Tom at State Farm has and will continue to be an experience with timely and professional assistance. He cares greatly for his clients."

"Katie was great ... was very attentive and took time to make sure we understood everything clearly. And was well informed. Replyed to all messages Great insurence agent ... co"

"The team at Jim Little State Farm are wonderful people. They are all so easy to work with and make sure I am well insured. Their office is a friendly environment and you can tell they truly care about their customers."

"The whole team is a joy to work with, Kevin is who helps me with all my insurance needs. This agency always responds when I have questions and is quick when I need an ID card."

"Tom was so helpful and wonderful! Thank you Tom!"

"Everyone is always so helpful whenever we need anything. Kevin was super responsive today and was able to get my policy updated super quick and easy!"

"I have been helped and wonderfully guided by Kevin, Tom and Jim. I love the communication and personal touch of this office, and will remain with them as I have for many years. It’s nice to have someone to talk with, and to answer questions by telephone. Not AI but real people!"

"I’ve been a customer for many years. The service is excellent. Thanks Katie"

"Miss Pam Hanshaw is the best insurance agent I had interact with to get my insurance needs. She is very knowledgeable, know/do her job very well, very professional and nice. She kept proving me with her support and tips even after moving to a new state. Thank you Pam 6/5 and I rate her above and beyond"

"I have been a State Farm customer for over 20 years and I have worked with many employees there. But Tom has been my favorite, he is very knowledgeable and always attentive to make sure he h explains everything to me in detail. He is the best!!"

"Tom is a joy to work with. My transition from out of state has been virtually seamless. Knowing that my vehicle and my home are secure makes me all the more stress-free and comfortable in my new surroundings!"

"Very well satisfied with Kevin not only did he save as money on our car insurance we didn't have enough coverage on our home owners insurance so that went up a little buy I have plenty of coverage on our home so if you are looking for insurance in pa and Delaware give Jim Little at State Farm a call and ask for Kevin"